Changing health insurer
Would you like to change general health insurer but don’t know how? We can help you cancel your current health insurance and show you what else is important when switching to a new provider.
Calculate premiumWould you like to change general health insurer but don’t know how? We can help you cancel your current health insurance and show you what else is important when switching to a new provider.
Calculate premiumAs a rule, you can change your basic insurance as of 1 January each year. This means cancelling your current general health insurance and choosing a new health insurer.
If you want to switch insurer, your current health insurance provider must receive your notice of cancellation by the last working day in November. When and how to cancel health insurance? Don't worry: We’ll help you take care of all the admin and make sure it’s really easy for you to switch.
More than 1.75 million people trust CSS. Not without reason. Because, as a health partner, we’re there for our insured persons when they need us. With over 100 agencies throughout Switzerland, we’re always close to our clients.
The notice periods for supplementary insurance may vary. Please check the deadline with your current insurer in good time. When changing supplementary insurance, you need to complete a health questionnaire.
In the case of basic insurance, your cover commences from the date on which the insurance begins – usually 1 January.
In the case of supplementary insurance, there is often a qualifying period. You can only start drawing benefits once a certain waiting period has elapsed, e.g. for dental damage under Dental Insurance or for pregnancy under Hospitalisation Insurance.
Not every health insurer accepts notice of cancellation by email as your signature is important. We recommend sending your notice of cancellation to your current health insurer in plenty of time and asking for confirmation of receipt. The safest way to send the cancellation letter is by registered post. When cancelling basic insurance, the letter must reach your insurer by the last working day in November.
No, the following notice periods apply to health insurance:
Basic insurance: The notice period is one month. The deadline is usually the last working day of November.
Supplementary insurance: There are no uniform rules. Supplementary insurance policies usually run for one year and have a three-month notice period. That means notice of cancellation needs to arrive by the last working day of September.